Frequently Asked Questions

229 Abdymomunova str., Bishkek 720033 Kyrgyzstan
reception@silkroad.com.kg
+996 312 32-48-89
+996 312 32-48-95

The Celestial Mountains Property
2008
12
At what time can I check in and at what time do I have to check out?
Guests are requested to check in from 2:00 pm on the day of arrival and check out by 12:00 noon on the day of departure.
Do you have interconnecting rooms?
No.
Are safety deposit boxes available?
Yes, we have safe deposit boxes in every room.
How many restaurants and bars does the hotel have?
The hotel has a restaurant and a bar.
Is Internet access available at the hotel?
Guests are able to access the Internet, for an extra charge, directly from their rooms.
Does the hotel provide high speed Internet access?
Yes
Why is my credit card needed to make a reservation?
Your credit card details are required to make a reservation but will not be charged at the time of booking. Your credit card is only used as a form of guarantee.
Is there a shuttle service available to / from the Manas International Airport?
Yes, for free of charge for the hotel guests.
Are pets allowed in the hotel?
No, pets are not allowed.
Where can I send comments or questions regarding services at the Silk Road Lodge?
Please send your comments or questions using a mailing form on this page. Please don't forget to include a subject of your enquiry and your e-mail address.